TERMS and CONDITIONS

The following sets forth the terms and conditions of sales (also known as the “Terms of Sale”) for purchases made via this website, which is operated by Port of Sound Record Shoppe, LLC (or “POSR”) and located at https://www.portofsoundrecords.com, and supersedes any previous statement of such policies. Throughout these Terms of Sale, the word “Site” is used to refer to this website. By making a purchase via the Site, you are consenting to these Terms of Sale. POSR may modify, alter or update its products offered for sale, its prices, fees, billing methods and/or these Terms of Sale at any time without prior notice, and your subsequent use of the Site to make purchases shall constitute your consent to the modification, alteration or update.

Port of Sound has 14 days to fulfill/ship your order. Most orders are shipped within one to two business days, but some orders may take the full 14 days to ship, please be aware of this before ordering. When ordering close to Christmas we will assume you want the products before Christmas day. If we can't ship your order within 24 hours we will cancel/refund your order

By clicking the “Pay Now” button when making a purchase, you agree to pay POSR at the time of purchase for the product(s) being purchased. Payment for purchases on this Site may be made by Visa, Mastercard or Discover Card credit cards. POSR will charge your indicated method of payment upon the transmission of digital content or the shipment of physical goods, but may request preauthorization of up to the total amount to be charged from the provider of the payment method prior to the actual charging of the total amount. Amounts to be charged may include but not be limited to the purchase price (less any applicable discounts, if any), shipping and handling charges, sales and other taxes where applicable, and any other amounts indicated on the Site. To the extent that you are responsible for any additional taxes or fees beyond those collected by POSR, you agree that you will pay them at the point of purchase.

POSR shall not be responsible for any errors or transmission failures with regard to the charging and collection of funds from your indicated payment method, nor for any actions taken by the provider of the payment method you choose (which could include refusal to authorize the charge). In addition to these Terms of Sale, any payments made by you may be subject to the agreement between you and the provider of the payment method.

As between you and POSR, you are responsible for all charges related to purchases made using your account and payment method, whether or not you authorized such purchases.

Other than as may be stated in the item description, POSR MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO ANY PRODUCT FOR SALE ON THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. POSR shall not be bound by any factual, typographical, pricing or technical errors with regard to an item’s description, availability or pricing, and may change the description and pricing of products at any time. The manufacturers and distributors of the products sold by POSR are solely responsible for the products, their quality, and any issues which may arise in connection with the products, and all questions regarding use and support for products should be directed to their manufacturers. To the extent that users’ reviews of products are posted on the Site, the content of such reviews are the sole responsibility of their authors, and POSR reserves the right in its sole discretion to edit or remove any review.

POSR may, in its sole discretion, cancel any order at any time prior to fulfillment without liability. You should also be aware that quantities of some products may be limited and inventories (if any) shown on the Site may not be current; POSR will not be liable for any shortfalls of products, even if the Site indicated the products were in stock at the time of order. Title and risk of loss for any physical product purchased by you shall pass to you when POSR delivers the goods to the common carrier it is using. 

Pre orders are charged upon date pre order was made. Any cancelations or refunds of a pre order prior to street date/shipment, will be charged a 20% service charge.  We order stock based on pre orders and are charged a non refundable fee per order by the platform. It adds up quickly for a small business. If you would like to change your order, add shipping etc please email us we are always willing to work it out! 

However, in the event that a product you have purchased is defective, or is the incorrect item, please contact us by email at info@portofsoundrecords.com within thirty (30) days of your purchase. No consideration for refund will be given for items purchased more than 30 days prior to you contacting us. Please include your name and your order number along with your description of the product and the defect. (once again we are not liable for issues incurred during shipment, Please contact your local post office for these issues.) POSR will look into the matter and we may contact you for further information (e.g., satisfactory ID and documentation of your purchase transaction) and/or we may ask you to return the unused item to us for inspection. If POSR determines that the product you purchased was defective, or the incorrect item, we will be happy to replace it for the same item (subject to availability) or we may, in our sole discretion, issue a refund for the purchase price you paid. Please note that returns cannot be accepted unless you first contact POSR and after we issue a return authorization. In general, you should be aware that it may take approximately thirty (30) business days for a credit card refund to be processed and your financial institution will likely take approximately ten (10) business days to reflect a refund transaction to your account. If you have any questions about the products you purchased at POSR, or about any returns or refunds, please contact us at info@portofsoundrecords.com.

By making a purchase using this Site, you agree to indemnify and hold harmless POSR, its affiliates and contractors, and its and their officers, directors, employees and agents from and against any loss, claim, damage, obligation, liability, cost or expense (including, without limitation, reasonable attorneys’ fees and costs of any investigation or preparation) arising out of or in connection with any actual or threatened claim, suit, action or proceeding by any person based on or arising out of such purchase. 

These Terms of Sale shall be governed by and interpreted in accordance with the internal laws of the State of California, United States of America. You agree that the exclusive forum for any disputes arising out of these Terms of Sale and/or your use of the Site shall be the state and federal courts located in Los Angeles, California.

Thank you for shopping with us. We appreciate your business.